Frequently asked questions

We clean within roughly 10 miles of central Fresno, including Clovis, Fig Garden, Old Fig, Sunnyside, and the surrounding neighborhoods. Not sure if you're in range? Just ask — we're happy to check.

Yes. Sparkle & Shine is fully licensed, bonded, and insured, and every cleaner is background-checked and trained before they ever enter a customer's home.

No — we bring our own professional-grade, eco-friendly supplies and equipment. If you'd prefer we use specific products you provide, just let us know.

We use eco-friendly, family- and pet-safe products that deliver a deep clean without harsh fumes. We're happy to accommodate allergies or sensitivities on request.

Pricing depends on the size of your space and the type of clean. The fastest way to get an accurate, no-obligation number is to request a free quote — most estimates come back the same day.

Not at all. Many clients provide entry instructions or a lockbox/door code. Whatever you're comfortable with — your security and peace of mind come first.

Absolutely. We offer weekly, bi-weekly, and monthly recurring cleaning, and you'll get the same trusted team each visit. Recurring clients also enjoy our best rates.

If something isn't right, let us know within 24 hours and we'll return to re-clean the area at no additional charge. Your sparkle is our reputation.

Life happens — we just ask for at least 24 hours' notice to reschedule or cancel so we can offer the slot to another customer.

We accept all major credit/debit cards and other convenient electronic payments. Payment details are arranged when you book.